Welcome to AuraSkin.gr! These Terms and Conditions govern your use of our website and the purchase and use of products available in our online store.
1. Introduction
Auraskin was founded with the mission of offering high-quality, environmentally-friendly cosmetics made from recycled coffee grounds, packed with natural antioxidants and nourishing properties for the skin. Our headquarters are located in the Industrial Area of Patras, Olenia Block 37, and you can contact us at info@auraskin.gr. These terms and conditions set the rules for using our online store and govern transactions between our company and our customers.
2. Acceptance of Terms
By using our website and making purchases through our e-shop, you agree to be bound by these terms and conditions. We reserve the right to modify these terms at any time, and it is recommended to check regularly for any updates.
3. Products and Services
Auraskin offers a wide range of cosmetic products made from recycled coffee grounds. Each product is thoroughly described on its page, including ingredients, usage instructions, and benefits. Product availability may vary, and we reserve the right to withdraw any product without prior notice.
4. Pricing
All prices displayed on AuraSkin.gr are in euros and are subject to change without notice. We reserve the right to modify prices, offers, and promotions at any time.
5. Orders and Payments
To place an order, follow the steps on our website and complete the payment process using one of the accepted methods specified on our site. Your transactions are secure as we use advanced security protocols to protect your personal and financial information. You may need to create an account to make a purchase on AuraSkin.gr. You are responsible for maintaining the confidentiality of your account information and ensuring it is accurate and up-to-date.
6. Shipping and Delivery
Orders are shipped via reliable courier services, and shipping costs are determined based on the destination. The estimated delivery time is provided during the ordering process. However, please note that shipping and delivery times may vary depending on your location and other factors beyond our control. Auraskin is not responsible for any delays or issues that may arise during shipping and delivery. For more information on shipping, please refer to the “Shipping and Returns” section.
7. Returns and Replacements
We want all our customers to be satisfied with their purchase from AuraSkin.gr. If you are not completely happy with your order, please contact us via email at info@auraskin.gr to describe the procedures and conditions for returning or replacing products, as well as requesting a refund.
8. Product Reviews
Users of the site who have an account can visit the product pages and rate them by leaving reviews. Each user can choose how their name will appear on the review and is not required to use their real name. Reviews are subject to standard checks by Auraskin to ensure they do not contain offensive, racist, threatening, dangerous, or immoral content. Reviews will be published on the respective product page within two weeks of submission, provided they do not violate these terms or the law.
9. Intellectual Property Rights
All content and material on AuraSkin.gr, including but not limited to logos, images, text, graphics, and product descriptions, are protected by intellectual property laws and belong to AuraSkin.gr. You may not use, reproduce, or distribute any content from our online store without our prior written permission.
10. Limitation of Liability
To the extent permitted by applicable law, Auraskin and its affiliates, employees, and representatives shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to the use of our online store, including but not limited to any errors or omissions in product information or the unavailability or delay of products.
11. Privacy Protection
Auraskin is committed to protecting your personal data. We collect and use your personal data only to process your orders and improve our services. We implement strict security measures to ensure your data remains confidential and protected from unauthorized access.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Greece. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Greece.
13. Amendments to Terms
Auraskin reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will be effective upon posting. We recommend checking this page regularly to stay informed of any changes.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@auraskin.gr.
Last updated: 11/07/2024
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